Rhythm Chrysler Dodge Jeep Ram

COVID-19 Crisis Response

Get Back To Some Normal During COVID-19 at Rhythm Chrysler Dodge Jeep Ram Fiat

All of our lives got turned upside down when COVID-19 first hit. Here we are and while things have gotten a bit better, the COVID-19 pandemic is still very much present and affecting our communities, as well as the rest of the world. So to help adjust to this new normal, our teams at Rhythm Chrysler Dodge Jeep Ram Fiat have devised a plan to help make in-person shopping a safer environment, as well as beefing up our shop from home experience!

See what Rhythm Chrysler Dodge Jeep Ram Fiat is doing to our part in the fight against COVID-19!

How We’re Creating a Safe Buying Environment

Effective immediately, our dealership has implemented the following steps to ensure a healthy environment for all guests:

Preventative Steps Taken at the Dealership Cleaning Icon

There are a lot of surfaces you’ll come into contact with in a car dealership. We’ve instructed our cleaning crews to continuously clean and disinfect all high-touch surfaces including tables, lobbies, door handles, restrooms, van shuttle seats, phones, and more, throughout the day.

Preventative Steps Taken at the Dealership Personal Hygiene Icon

Even with our cleaning team making sure all high-touch surfaces are cleaned, it’s impossible to keep everything 100% clean all of the time. So we’ve also added hand sanitizer stations throughout the showroom and office areas. We ask that you make use of them whenever possible, especially after handling items like keys, pens, clipboards, car handles, etc.

Preventative Steps Taken at the Dealership Stay Home Icon

The main way to keep the spread of COVID-19 low is by remaining at home if you are experiencing related symptoms. We’ve mandated all of our staff to stay home if they are showing COVID-19 symptoms or if they have come into contact with anyone who was showing symptoms. We ask you as well to stay home if you are exhibiting symptoms and come in another day when you are feeling better.

The steps we are taking moving forward have been inspired by the advice being provided to the public from trusted organizations such as the World Health Organization (WHO) and the Center for Disease Control (CDC).

Keeping our communities safe and healthy is at the forefront of our priorities at Rhythm Chrysler Dodge Jeep Ram Fiat. So we ask that you do your part by adhering to our guidelines set, which will remain in effect until further notice. 

Stay Home And Still Enjoy The Full Buying Experience

Complimentary Pickup and Delivery Options*

We’ve done our very best to make shopping at Rhythm Chrysler Dodge Jeep Ram Fiat a safe environment for in-person shopping. However, we understand and totally accept that some of you may not want to return to in-person shopping just yet because of COVID-19. And since online car shopping doesn’t have the same feel as it does in the dealership, we’ve added some convenience features that will help make at-home shopping better than ever! 

    For starters, we’ve added the ability to experience shopping for a car 100% at home, from the very beginning of checking out our available inventory to getting your hands on your brand new car. We call this our new car delivery program! Once you’ve found the car you want, you can complete the entire buying process online, even getting approved for our flexible financing or leasing. When we’ve finished everything, someone from our team will deliver your new car directly to you. 

    Another brand new program is designed to help those who already have a Chrysler, Dodge, Jeep, Ram, or Fiat model, and need to get it serviced. Our new service pick-up program allows you to schedule any type of service you need from our state-of-the-art service center, only instead of you having to come in to drop off your car, one of our team members will come over to pick your car up for you. We’ll leave you with a loaner if you need something to get around during your day, get your car serviced, and bring it back to you washed and disinfected. 

    Our new car delivery system works on any new or used car in our inventory, and both services are available to anyone within 20 miles of our Gallatin Pike location in Madison, Tennessee. This includes Nashville, Hendersonville, Gallatin, and the surrounding areas. If you want to learn more about either of our new services, please feel free to get in touch with our team members. 


At Home Test Drive*

So you know that you can chill out at home while you go through the process of buying a car, but what about test driving it? Test driving a car is probably the best part of buying a new car and most of the time you miss out on that when shopping from home. Well, our team at Rhythm Chrysler Dodge Jeep Ram Fiat thought of that also. Introducing the at-home test drive. 

    This brand new feature is available to everyone within 20 miles of our Gallatin Pike location in Madison, and works on any car available in our new car or used car inventories. Just pick out the car that you like and think you may want, schedule a test drive like normal, only this time you can give us a date and location of when you would like to do the test drive. Someone from our team will be in touch to confirm the details and then will drop off the car wherever you are! 

  • Step 1 Icon

    Step 1

    Pick a car you like from our online inventory

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    Step 2

    Schedule an appointment and pick a time and place that accommodates YOUR needs

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    Step 3

    One of our friendly team members will call or email you to confirm the details of your appointment.

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    Step 4

    We will deliver the car to you at the time and place YOU chose!

After you’ve taken it for a ride around your neighborhood or city, you’ll have a few choices. If you like the car, we’ll let you keep it while we finish up the buying process and paperwork. If you weren’t a fan of the car, don't worry. We can take it back and if there’s another car you’d like to try out, we’ll bring that one over for you next! There’s no limit to how many times you can do an at-home test drive, so you can repeat the process as many times as you need. 

    If you want to learn more about our at-home test drive, or any of our other services or preventative measures, feel free to get in touch with our expert team at Rhythm Chrysler Dodge Jeep Ram Fiat! We hope to see you soon!

Frequently Asked Questions

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    Will Rhythm CDJR stay open?

    We are still open for business. Please click here to check our current hours.

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    What precautionary measures are being taken?

    We have taken the necessary steps to ensure the safety of all our customers and staff. The specific steps we have taken to do so have been laid out in detail above.

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    Can I still get my car serviced?

    Yes, our service center is still open and fully operational. You can also schedule complimentary pickup and delivery for service.*

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    Do you offer pick up and delivery service?

    Yes. We offer pickup and delivery for sales and service as well as at-home test drives.* Please, click here to learn more about those services.

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    What if I have a question about if I need service?

    Give us a call at (888) 675-0390 with any of your service questions.

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    Will you deliver the car to me?

    Yes. We will pick up and deliver your car for sales and service. We will also bring a car to you for an at-home test drive.* All you have to do is set up an appointment. Click here to read more about that process.

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    Is there any way to purchase my vehicle without coming in?

    Yes. All of the necessary paperwork to purchase your vehicle can be completed online. Once the paperwork is done, we will deliver your car right to your door.*

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    If I want to come in, is it possible to limit how long I’m there?

    We offer complimentary pickup and delivery for sales and service as well as at-home test drives.* This means you can enjoy many of our dealership services from the comfort of your home.

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    Do you know any way I can lower or suspend my payment?

    We are currently offering some payment relief options for new car buyers. If you would like to learn more about our current payment options, feel free to contact us at your convenience. You may be able to lower your monthly payment through a rewrite. We encourage you to contact your loan servicer to discuss additional payment relief options.

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    Should I still get my vehicle serviced?

    Yes. If your car requires service, bring it to our service department to ensure that your car continues to run smoothly. Our entire team has been trained in best practices for keeping customers and other staff members safe at all times. We are also offering complimentary pickup and delivery for service as well as sales.*

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    What if I want to test drive a vehicle before buying?

    You can schedule an at-home test drive* online. Click here to learn more about that process.

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    Can I get a loaner vehicle for service?

    We are not offering loaner vehicles for service, however, we are offering complimentary pickup and delivery for sales and service.*

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    Where can I find dealership updates?

    Dealership updates can be found on our Facebook page and the homepage of our website.

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    What do I do if my lease is due?

    If your lease is due, return your car to us as soon as possible. If you are unable to make it to the dealership, we will also come pick up your car from your home at no cost.*

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    I’ve received a letter that my lease is due, what should I do?

    If your lease is due, return your car to us as soon as possible. If you are unable to make it to the dealership, we will also come pick up your car from your home at no cost.*

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    How do I clean and disinfect my car?

    We encourage all of our customers to adhere to the car cleaning guidelines laid out by Consumer Reports in mid-March.

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    Can I complete any and all paperwork online?

    Yes. You can complete all of your necessary paperwork online.

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    Can I buy a car under a Coronavirus shelter-in-place order?

    Yes, our showroom is still open. You can also purchase a car from us entirely online if you wish.

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    Do I need to make an appointment before coming in for service?

    If possible, please make an appointment before coming into the dealership. You can also schedule complimentary pickup and delivery* for all your service needs.

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    Is my car getting fully detailed and cleaned post service?

    While we do not fully detail your car after service, we will thoroughly disinfect your vehicle after our staff services it.

With everyday life becoming just a little more difficult at the moment, let our team at Rhythm Chrysler Jeep Dodge Ram FIAT help simplify the car-buying process. Whether you want to upgrade your current car or need service, we can help you with that!

If you have any questions, feel free to contact us at 423-218-0822 or stop by Rhythm Chrysler Jeep Dodge Ram FIAT at 2210 Gallatin Pike N., Madison, TN 37115 today. We look forward to serving our customers from Madison, TN, as well as the Nashville, TN area.

*Complimentary pickup/delivery and at home test drive only available within 25 miles of the dealership.